Reports
Operational, quality, and outcome reports — schedulable and exportable
Standard reports
Turnaround time
Cycle time by stage and campus
6.8 wks
Error & fraud caught
Fraud cases, dispositions, mean time to resolve
+12%
Staff efficiency
Active minutes, throughput, error rate
+38%
Campus satisfaction
Net Promoter Score by campus, comments
NPS 71
Manual task reduction
Hours reclaimed vs baseline
301 hrs
Customization Registry
All tenant-scoped customizations, owners, cost impact
8 active