CF

Dr. Priya Shah — Admission Services Manager

Executive Dashboard

Operational, fraud, and rollout health at a glance

Sample data
Annual intake scope

17,000

international applications / year

across 26 CUNY campuses
Cycle time
6.8wksWithin 68 wk target

51% faster than 1216 wk RFI baseline(was 14 wk manual)

Live pipeline by type121 in system
  • Freshman34
  • Transfer26
  • F-1 International61

Cycle Time

6.8 wks

-2.1 wks vs target

Processing Quality

98.2%

+0.4pp

Error Reports

13

-3

Volume This Week

488

+44

Volume by type

Top countries (last 90 days)

Cycle time trend

Fraud outcomes

19Cases

Manual Task Reduction

301 hrs

reclaimed this month

Baseline 45 min → 8 min × 488 cases

Open report

Sync Health

1

PeopleSoft connector failing

Open sync console

Submission Status

Validation needed

CUNY RFI 20262801 · Joanne.Gill

Open package

Support Hours

27.5 hrs

remaining this month

Open ledger

Rollout Readiness

7/26

27% trained

Open implementation