CF

Manual task reduction

Time reclaimed vs manual baseline

Time-reclaimed KPIs and the weekly chart are illustrative sample data; the calculation method below shows how they would be derived in production.

Hours reclaimed (90d)

301 hrs

Hours / case (current)

0.14

Hours / case (baseline)

0.75

Reduction

-81%

Hours reclaimed by week

How this is calculated

Baseline 45 min/application × 488 apps = 366 hours/month. Current observed handle time is 8.3 min/application × 488 = 67.5 hours/month. Net reclaimed = 298 hours, rounded up.